Conflict Management and Negotiations skills
What do you do when you get into a disagreement with your boss at work? Do you just quit your job over one disagreement? No, right?
Exactly, it is extremely normal for a conflict to arise in the workplace. Conflict is what leads to bettering negotiation skills and coming up with innovative solutions. If dealt with conflict properly, it can have a positive impact on the workplace. There are a lot of aspects of conflict resolution and negotiations, and that is what we aim to cover in our 3-day program, “Conflict Management and Negotiations skills”.
Over the course of 3 days, we take a look at the fundamentals of conflict management. Such as developing personal skills for workplace conflict and working in collaboration to maximize organizational excellence.
We have conducted various seminars and programs in the past pertaining to conflict management in the workplace. Here is a book recommendation, you can check out to hone your skills.
Getting to Yes: Negotiating Agreement without giving in by Roger Fisher, William Ury, Bruce Patton